We are pleased about your interest in our website. The protection of your privacy is very important to us. Below we provide detailed information about how we handle your data.

Collected Data

MAISTRO and/or www.meinesuppe.at stores personal data such as name and delivery address as well as data relating to the products ordered. Data is collected exclusively when an order is placed or when registering in our online shop or on the website. Only the data provided by you is collected. No comparison of any kind is carried out with external data, such as customer databases of third-party providers. Automatically generated data, such as search history or the number of pages visited, is stored and evaluated exclusively in anonymized form and does not allow any conclusions to be drawn about your identity. Further information can be found in our disclaimer.

Use of Data

MAISTRO and/or www.meinesuppe.at uses the data provided to properly process the order you have submitted. We reserve the right to contact you by telephone or in writing in the event of any queries regarding your order. Under no circumstances will you receive unsolicited bulk emails or advertising mailings. Your data will not be passed on to third parties without your express consent or unless we are legally obliged to do so. The transfer of name and address takes place solely for the purpose of delivery to our commissioned shipping service provider and for payment processing to the payment service provider selected by you (e.g. Visa, Mastercard). The data passed on may be used by the service providers exclusively for the purpose of providing their services.

Data Analysis

All collected data is used exclusively for analytical purposes. In addition, the data is collected anonymously and is used solely to record the number of visitors, length of stay, referring page, search terms and browser for internal statistics. Registrations made via input options are treated with strict confidentiality and are not passed on to persons or organizations outside the company under any circumstances.

Collection, Processing and Use of Personal Data

You can visit our website without providing any personal information. We only store access data without personal reference, such as the name of your internet service provider, the website from which you visit us or the name of the requested file. This data is evaluated exclusively to improve our services and does not allow any conclusions to be drawn about your person.

Personal data is only collected if you voluntarily provide it to us in the course of placing an order, opening a customer account or registering for our newsletter. We use the data you provide without your separate consent exclusively for the fulfillment and processing of your order. After complete fulfillment of the contract and full payment of the purchase price, your data will be blocked for further use and deleted after the expiry of statutory retention periods under tax and commercial law, unless you have expressly consented to further use of your data. [If you register for the newsletter, your email address will be used for our own advertising purposes until you unsubscribe from the newsletter. You may unsubscribe at any time by emailing datenschutz@maistro.at]

Use of Cookies

In order to make visiting our website more attractive and to enable the use of certain functions, we use so-called cookies. These are small text files that are stored on your device and store certain settings and data for exchange with our system via your browser. Some of the cookies we use are deleted after the end of the browser session, i.e. when you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies). Cookies do not contain any personal data and therefore cannot be assigned to a specific user. Based on cookie technology, we only receive anonymized information, for example about which websites you visited our website from or which pages of our website were viewed. Please note that certain cookies are already set as soon as you enter our website. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude acceptance of cookies for certain cases or in general (detailed information on your browser’s settings can be found below). If cookies are not accepted, the functionality of our website may be limited.

Below you will find information about the cookies we use and how you can configure your browser settings. What types of cookies are used?

Necessary Cookies
These cookies are necessary to enable the operation of our website. These include, for example, cookies that allow you to log into the customer area or add items to your shopping cart.

Analytical / Performance Cookies
These cookies enable the collection of anonymized data about the usage behavior of our visitors. This data is evaluated by us in order to improve the functionality of the website and to show you interesting offers.

Functional Cookies
These cookies are used for certain functionalities of our website, for example to suggest improved navigation on our website or to display personalized and relevant information (e.g. interest-based advertising).

Targeting Cookies
These cookies record your visit to our website, the pages you have visited and the links you have clicked. We will use this information to tailor our website and the advertising displayed to your interests.

Third-Party Cookies
Cookies from some of our advertising partners help to make the online offering and our website more interesting for you. Therefore, when you visit our website, cookies from partner companies may also be stored on your hard drive. These are temporary cookies that are automatically deleted after a specified period of time. Cookies from partner companies are generally deleted after a few days or up to 24 months, in individual cases even after several years. Cookies from our partner companies also do not contain any personal data. Only pseudonymized data is collected under a user ID. This pseudonymized data is not merged with your personal data at any time.

How can I configure my browser’s cookie settings?

Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find this information for the respective browsers at the following links:

Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies

Safari™: http://apple-safari.giga.de/tipps/cookies-in-safari-aktivieren-blockieren-loeschen-so-geht-s/

Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647

Firefox™: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Opera™: http://help.opera.com/Windows/10.20/de/cookies.html

Creation of Pseudonymized Usage Profiles for Web Analytics

On this website, data is collected and stored through Google Analytics, a web analytics service provided by Google, from which pseudonymized usage profiles are created. These usage profiles are used to analyze visitor behavior and are evaluated to improve and tailor our services. Cookies may be used for this purpose. These are small text files that are stored locally on the visitor’s computer and enable recognition when visiting our website again. The pseudonymized usage profiles are not merged with personal data about the bearer of the pseudonym without separate, explicit consent.

You may object at any time to the collection and storage of data for web analytics purposes with effect for the future by deleting cookies as described above.

If you have any questions regarding the collection, processing or use of your personal data, or if you wish to request information, correction, blocking or deletion of data, or revoke consent given, please contact:

datenschutz@maistro.at