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§ Our terms and conditions

§ General

The following conditions apply to all deliveries and services without exception, also by virtue of the permanent business relationship, if they are not separately agreed in writing. By placing the order, they are in any case recognized and agreed. Terms and conditions of any kind that contradict these terms and conditions of sale and delivery are completely ineffective, regardless of the form in which they are made known. Deviating agreements on individual points of the present conditions require prior express and written confirmation in order to be valid. Silence regarding divergent business or purchasing conditions does not constitute consent. Oral agreements must be made in writing to be effective or must be confirmed by us in writing. The agreement to abandon this formal requirement in the future must also be in writing.

§ Deals

Our offers are always subject to change and non-binding. We reserve the right to make errors in price information and images.

§ Acceptance (conclusion of contract)

Orders that have been placed only become legally binding for us after the written order confirmation (email order confirmation) has been sent, specifically only with its content or through the execution of the order (dispatch) itself.

§ Impairment through no fault of one's own

Obstacles through no fault of our own, such as strikes, operational disruptions, acts of God and, in particular, a lack of self-supply entitle us to fully or partially withdraw from the delivery obligations we have assumed. In such cases, the customer can neither demand compensation nor subsequent delivery.

§ Performance period and dates

The performance periods specified by us are non-binding. The delivery period is deemed to have been met if the delivery leaves the warehouse within the agreed or extended period or was ready for dispatch there and was only not dispatched for reasons beyond our control. If the beginning of the execution of the service or the execution itself is delayed through no fault of ours, the agreed service deadlines will be extended accordingly or the agreed completion dates will be postponed accordingly; Any additional costs incurred as a result are borne by the customer. Only in the event of a delay in performance for which we are responsible is the customer free to withdraw from the contract by setting a reasonable grace period; any other claims by the customer are excluded.

§ Shipping

The dispatch of goods takes place at the expense and risk of the customer. If no special mode of transport has been agreed, we are free to choose, although we are not obliged to check the cheapest mode of transport. Transport insurance is only taken out if ordered by the customer and at his expense.

§ price

If no separate agreement has been made, the prices valid at the time of order according to the price list will be charged. Only prices quoted in writing or expressly as binding are valid, otherwise we reserve the right to change prices and discounts. In the event of default, suspension of payments or insolvency, any discounts granted (rebates, etc.) are no longer applicable or the amount charged is due immediately. All prices are unpacked and unloaded from stock. If the cost factors of the delivery company such as purchase prices, customs duties, wages, social charges, taxes and the like increase between the conclusion of the contract and the performance of the service, these increases are at the expense of the customer.

§ Payment

Payment is made with the available payment options: PayPal, cash in advance, cash on delivery, invoice (for regular customers). After payment has been made, shipping is usually within 24 hours (subject to delay in delivery)

§ retention of title

The delivered goods remain our property until all outstanding claims from the current business relationship have been paid in full.

§ Default in Payment

If the purchaser / buyer / customer is in arrears with invoicing, we are entitled to charge interest on arrears at a rate of 3% per month; this does not affect existing claims for compensation for higher interest rates. If the purchaser (customer) is in default of payment, we are entitled, on the one hand, to demand immediate payment of the total price and, on the other hand, to carry out further deliveries only against prepayment, and, if the purchaser does not meet his payment obligation, the facilities under our retention of title, irrespective of our other rights To take back goods and the like - without this being equivalent to a withdrawal from the contract - or to withdraw from the contract in whole or in part; In the event of such a withdrawal, we are entitled to a compensation fee of 10% of the price of the service for which the withdrawal was made. In the event of default in payment, all pre-litigation reminder and collection charges must be reimbursed.

§ Right of withdrawal

Even if, after the conclusion of the contract, unfavorable circumstances about the solvency of the customer or his economic situation become known, we are entitled to demand immediate payment of the total price and to withdraw from the contract in whole or in part if the customer fails to perform; In the event of such a withdrawal, we shall be entitled to a compensation fee in the amount of 10% of the price of those services with regard to which the withdrawal was made.

§ Warranty

The delivered goods are to be checked without delay. Complaints will only be recognized if they are communicated to us in detail in writing within 8 days of delivery of the goods.

§ Compensation

Any compensation for damages is excluded unless it is due to gross negligence or intent. Gross negligence is understood to mean deliberate disregard of the duty of care.

§ Place of fulfillment

The place of performance for delivery and payment is the location of our branch.

§ Place of jurisdiction

For the decision on all legal disputes, the exclusive jurisdiction of the relevant court in A-Klagenfurt is agreed. Without exception, the application of Austrian law for all agreements and any legal disputes arising therefrom is agreed.

§ Severability Clause

Should individual provisions of the contract with the customer, including these general terms and conditions, be or become fully or partially ineffective, this shall not affect the validity of the remaining provisions. The completely or partially ineffective regulation will be replaced by a regulation whose economic success comes as close as possible to that of the ineffective one.

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